FAQ

Use & Taste

  • EVERYONE! Next question… but really, this product is designed with all ages, lifestyles and health considerations in mind. Our microgreens powder and capsules are thoughtfully grown, harvested and dried in a safely controlled environment to ensure honest, pure greens. If you find yourself overwhelmed trying to juggle work, family and nutrition, MicroPower offers a simple step to meet your goals and to feel powerful!

    If you have any concerns, you are always encouraged to consult with a medical professional.

  • Our powder has a very mild taste when mixed with water, however, when mixed into food, smoothies, sauces or flavored beverages you will not be able to detect the taste. This allows parents and picky eaters the opportunity to consume valuable nutrients without the common battle to eat veggies!

    Our powder encourages you to empower the whole family by making nutrition simple!

  • Yes! Microgreens can be a healthy addition to the diet during pregnancy, as they are packed with vitamins, minerals, and antioxidants to support you as you grow your tiny human! While breast-feeding, taking microgreens can help replenish depleted nutrients.

    However, be sure to consult with your healthcare provider before making any significant changes to the diet during pregnancy or post-partum while breast-feeding.

Storage & Safety

  • Store your powder or capsules in its original packaging in in a cool, dry, dark space for the longest shelf life. We recommend in the refrigerator to maintain maximum freshness.

    However, the counter will work perfectly well.

  • MicroPower capsules and powder can last up to 12 months in the original packaging.

    In order to maintain maximum shelf life, view our “how to store” FAQ above.

  • Here at MicroPower, our number one goal is to create simple nutrition. This includes removing the fear of potential contamination and exposure to toxins through our quality control procedures. Our microgreens are locally grown in an indoor, sterile environment. This allows us to control unpredictable factors such as inclement weather, bugs, exposure to pesticides and pollutants from surface runoff! MicroPower’s growing process includes using high quality, organic, non GMO seeds, air purifiers for humidity monitoring/control, temperature regulation, filtered water systems, gloved, sterile technique for handling and planting seeds and regular cleaning of our harvesting and packaging tools.

    Not only does this prevent contamination and ensure your safety as a consumer, but it brings us confidence to produce trustworthy, honest nutrition options that are safe for the whole family.

  • No way! At MircoPower we like to stick to the KISS method. Keep It Simple Stupid! Our 10 microgreens include kale, sunflower, radish, wheatgrass, kohlrabi, pea, broccoli, red cabbage, arugula and carrot… that’s it!

    Seed, soil, water, light. This is all it takes to bring the power of nutrition!

Shipping & Delivery

  • Subscription orders will be sent out on the first and third Mondays of the month and will be determined based on when your original order is placed. This follows our microgreens growing cycle and is to ensure your subscription is prepared to order!

    Standard arrival time once orders are shipped is 7-10 business days.

  • We do our best to safely and securely package our capsules and powder in order to ensure their safe arrival…however, accidents happen! If your product arrives damaged please send us an email at hello@micropowerpowder.com so we can assist you with receiving a new order!

    Please be sure to include a picture showing the damage. This helps us to continuously evaluate our shipping procedures to avoid future damages!

  • We take safety, trust and honesty very seriously at MicroPower! This means we are unable to accept returns as we are unable to guarantee the history of the product once it leaves our facilities.

    If you have any concerns with your order please email us at hello@micropowerpowder.com or complete a contact form on our website so we can further assist you.

Subscription Management

  • As parents and small business owners we understand the importance of flexibility. We are very familiar with the idea that life can get crazy and that circumstances can change rapidly. With this in mind, subscriptions can be canceled at any time. However, in order to receive a refund for the current month, subscriptions must be canceled two weeks prior to shipment date. This will either be the first or third Monday of the month and will coincide with our greens grow schedule.

    If you have any questions about canceling your subscription please contact us at hello@micropowerpowder.com

  • We understand the overwhelming feeling of being bombarded with spam emails. That is why our goal with the MicroPower newsletter is to provide occasional, informational updates sharing discount codes, recipe ideas, educational material and of course the release of new products!

    If you wish to unsubscribe from our emails click the unsubscribe button located at the bottom of the email.

    If you are still experiencing trouble shoot us an email at hello@micropowerpowder.com, submit a contact form on our website or contact your email provider directly.

  • We hate to see you go! But we understand the need for flexibility. If you wish to cancel your subscription please send us an email at hello@micropowerpowder.com or submit a contact form on our website.

    We would love to hear your feedback on why you are leaving and what steps we can take to improve our product and consumer experience! Feel free to share your thoughts and experience at hello@micropowerpowder.com